Frequently Asked Questions
Q: Can I bill my insurance for reimbursement of my out-of-pocket expenses?
A: This depends on the insurance you have, but YES, most patients can get reimbursement for their treatments. You should be able to print claim forms off your insurance company’s website, and send it in with the needed receipts and treatment codes that will be provided upon request at the clinic. The amount of reimbursement is completely dependent on your insurance plan. If you call your insurance company to inquire, you should ask about reimbursement for “out-of-network Physical Therapy” expenses.
Q: What about Medicare? Is it accepted?
A: Medicare will not pay for our services as we are not a Participating Provider with Medicare or any other insurance company. We only agree to work with Medicare clients for fitness, prevention, and wellness goals (which are not covered services under Medicare). You will not be able to submit for reimbursement as our services do not meet the rules set by Medicare regulations. Therefore, any receipts you may request will not include diagnosis codes and other information that Medicare claims usually posses.
Q: Why is insurance not filed at Rubino Physical Therapy?
A: Simply put, the insurance based business model does not support our treatment approach. For example, in a traditional insurance based clinic, it is likely that you will be seen for a shorter period of time, double booked and or have your appointment overlapped with another patient. This happens because insurance companies typically reimburse half of what is billed for services rendered. In short, insurance companies wind up dictating or at least influencing the treatment that patients receive at these clinics. Rubino Physical Therapy sets out to restore the standard of care that each patient deserves. Each of our patients receives an hour of one-on-one care and hands-on treatment, which is one reason the results are so much faster than average. When you consider the time savings of fewer trips to our clinic and the value of resolving your pain so much faster than average, the out-of-pocket expense at our clinic is a huge bargain.
Q: WHAT TYPES OF PAYMENT DO YOU ACCEPT?
A: Cash and major credit cards are accepted
Q: WHAT CAN I EXPECT ON MY FIRST VISIT?
A: Dr. Rubino will perform a thorough examination and review of your intake paperwork in order to determine the root issue causing your pain. This is another reason having one hour uninterrupted sessions are so important. There is typically a lot to cover between your subjective report and physical examination. Our goal in evaluating and treatment is to get you better faster and to equip you with the tools necessary to stay out of pain and in the game of life and sports.
Q: IS IT REALLY NECESSARY FOR ME TO FILL OUT ALL OF THE PAPERWORK BEFORE MY FIRST VISIT?
A: Absolutely...This information gives Dr. Rubino insight into your complaint and history involving your pain. He then uses this information and your examination findings to make sound and clinical decisions regarding your care so that you are served in the best possible way. If it is determined that your complaint is out of Dr. Rubino's scope of phyiscal therapy care, he will offer you suggestions for referral to the appropriate health care provider.
Q: I AM SKEPTICAL THAT THERAPY CAN HELP MY PROBLEM. CAN IT REALLY HELP?
A: Perhaps you have had an experience(s) with therapy in the past where your condition did not improve. This may have been due to the underlying affected tissue not being addressed. As a result, certain treatments such as exercise, ice and / or heat can be rendered ineffective. Or you may experience short term relief but still have a nagging issue continue because the root issue was not addressed to begin with. A full examination assists Dr. Rubino in determining what he believes is the core problematic tissue needing to be treated with carefully skilled manual therapy and or patient specific exercises.
Q: DOES DR. RUBINO TREAT ATHLETES?
A: YES, Dr. Rubino has treated a wide variety of athletes including golfers, baseball and football players, triathletes, runners and tennis players. Careful examination and guided treatments help you return to the game you love.
Q: Can I be seen by Dr. Rubino without a prescription?
A: Florida law states that a patient can be seen by a physical therapist without a physician’s prescription for up to 30 days of treatment. Following that time, a physician of record in the state of Florida will need to agree to sign your plan of care in order to continue therapy.